We want you to love your purchase.

Returns

Returns are accepted within 30 days of delivery for unused items in original condition. Because our products are handmade, slight variations are not considered defects.

Non-Returnable Items

Custom or personalized items are non-returnable unless damaged or defective.

Refunds

Once your return is received and inspected, refunds will be issued to the original payment method.

Sale Items

Items on sale or marked as clearance are non-returnable unless damaged or defective.

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged or defective. If an undamaged product is returned for an exchange, customers are required to pay for any subsequent shipping costs incurred.

Damaged Items

If your item arrives damaged, contact us within 48 hours of delivery with photos.

Contact

To initiate a return, contact:
support@earringholdergallery.com